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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jessica Appel

Jessica Appel

May 1, 2025

5  out of  5
rating by Jessica Appel
"Johnny carefully reviewed my current policy snd did a great job of giving me options. Great help!"
We responded:
"Thank you Jessica!!"
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Susan Todd

April 29, 2025

5  out of  5
rating by Susan Todd
"I was very pleased with the service and attention I received while I visited State Farm. Always very professional and knowledgeable. Carolina was very helpful in setting up the car monitor for safe driving. She has been very efficient in helping me with my insurance needs. Thank you so very much for your help. I look forward to many years with State Farm insurance company"
We responded:
"Thanks Susan!"
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Sonia Jimenez

April 29, 2025

5  out of  5
rating by Sonia Jimenez
"Ashleigh was amazing! I needed to make a change on my son’s policy and I got the best and prompt service I received from any other company I do business with! Thank you Ashleigh. I strongly recommend this office for your Insurance needs.!"
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Maria Acevedo

April 17, 2025

5  out of  5
rating by Maria Acevedo
"Johnny is a very kind person; he helped my son en me thank you.,"
We responded:
"Thanks Maria!!"
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Alan Baldwin

April 16, 2025

5  out of  5
rating by Alan Baldwin
"Thanks for your speedy service! As always"
We responded:
"Thank you!!"
Profile photo of Jacob Handorf

Jacob Handorf

April 13, 2025

5  out of  5
rating by Jacob Handorf
"Sonia is an amazingly helpful and has gone out of her way help us resolve our issues that i think are outside of her scope of work. None the less, John and this branch office's staff has always been amazing to our family. Thank you!"
We responded:
"Thanks Jacob!"
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George Thomas

April 11, 2025

5  out of  5
rating by George Thomas
"I can't recommend Catherine Lambert enough as my State Farm insurance agent! She went above and beyond when helping me with my home and auto insurance needs. Catherine took the time to get me detailed quotes and identified several cost-saving options I wouldn't have found on my own. She was incredibly accessible - available for calls outside her regular working hours and always very responsive through both email and cell phone. Her dedication to customer service is unmatched! She was patient with all my questions and made the whole insurance process much less intimidating. If you're looking for a State Farm agent who truly puts your needs first, Catherine is definitely the person to call!"
We responded:
"Thanks George! We love having Catherine on our team!"
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Mariah Robles

April 11, 2025

5  out of  5
rating by Mariah Robles
"The best experience I’ve had! Taalyn was so helpful and patient with me, explaining everything in detail and helping me understand my coverage. Highly recommended!"
We responded:
"Thanks Mariah!"
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Brynna Raney

April 11, 2025

5  out of  5
rating by Brynna Raney
"Taalyn was great at explaining coverage to me"
We responded:
"Thank you!!"
Profile photo of Tracy Pettengell

Tracy Pettengell

April 1, 2025

5  out of  5
rating by Tracy Pettengell
"Carolina Becerra was very friendly and helpful I appreciate all your help. Thank you Tracy 😁"
We responded:
"Thank you Tracy!!"
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Noah Arellano

March 31, 2025

5  out of  5
rating by Noah Arellano
"Carolina was very helpful and so nice she got me set up with my renters insurance! I will be recommending to all my friends and family."
We responded:
"Thank you Noah!!"
Profile photo of Carlos A

Carlos A

March 31, 2025

5  out of  5
rating by Carlos A
"Johhny was very helpful! He ensures I know my coverage needs and finds the best fit for me."
We responded:
"Thank you Carlos!!"
Profile photo of Blanca Cruz

Blanca Cruz

March 13, 2025

5  out of  5
rating by Blanca Cruz
"Recently got a quote with Sandy and she is just great. Her attentiveness and care are unmatched!"
We responded:
"Thank you Blanca! We appreciate the opportunity to be of service!"
Profile photo of Candise Maples

Candise Maples

March 12, 2025

5  out of  5
rating by Candise Maples
"Sandi was super friendly and easy to work with she went above and beyond to give us the best rate. Was short simply and fast really appreciate her"
We responded:
"Thank you SO much for the kind review Candise!!"
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jessica diane

March 12, 2025

5  out of  5
rating by jessica diane
"Sandi was really great helping me understand my coverage. I'd highly recommend her any time you're looking for insurance!"
We responded:
"Thank you Jessica!!"
Profile photo of Jesse Smith

Jesse Smith

March 11, 2025

5  out of  5
rating by Jesse Smith
"The John Martinek team was very responsive and helpful in quoting new policies for me and my family. They were very helpful, and Catherine was quick to answer all my questions and make adjustments as needed. She made shopping for insurance as painless as could be. Highly recommend."
We responded:
"Thank you Jesse! Very happy to hear Catherine was able to take care of you!!"
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jordan lopez

March 10, 2025

5  out of  5
rating by jordan lopez
"Catherine was amazing when it came to writing my life insurance! She made it so simple and made sure i understood my policy. She was professional and will recommend her 100 times to anyone"
We responded:
"Thank you Jordan!"
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Briana Navarro

March 6, 2025

5  out of  5
rating by Briana Navarro
"Carolina made switching insurance so easy and quick. She communicated throughout the whole process and helped us save money by switching over!"
We responded:
"We really appreciate the review Briana, thank you!"
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Margo Gamble

March 5, 2025

5  out of  5
rating by Margo Gamble
"The best agency in town! They’re very prompt, professional, and affordable. Not only do I use them for myself, but for my client’s homeowners insurance, because I trust they’re in good hands."
We responded:
"Margo thank you SO much for the kind words! We are very happy to be the Agency of your choice!"
Profile photo of Devin Rodriguez

Devin Rodriguez

March 4, 2025

5  out of  5
rating by Devin Rodriguez
"Super quick and efficient. All I could ask for!"
We responded:
"Devin thank you SO much for the review!!"
Profile photo of Dianne Dorman

Dianne Dorman

March 2, 2025

5  out of  5
rating by Dianne Dorman
"Don't know why I didn't take the leap sooner from the insurance carrier I had for what seems like forever. It appears as they were price gouging! I can not say enough good things about Taalyn's in the Southlake office, customer service, patience & follow-up. Whether it was calls, emails, or texts, she was quick to respond. Even offered to assist cancelation of our policies with the other carrier. The cost savings is astounding!"
We responded:
"Aww thanks so much Dianne! So glad Taalyn was able to take care of you!!"
Profile photo of Sarah Mason

Sarah Mason

March 2, 2025

5  out of  5
rating by Sarah Mason
"Taalyn was amazing and such a huge help in getting us a policy!"
We responded:
"Aww, thank you for the review!!"
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Steven Dodd

February 27, 2025

5  out of  5
rating by Steven Dodd
"Very nice and professional person"
We responded:
"Thank you Steven!!"
Profile photo of Tito Menjivar

Tito Menjivar

February 23, 2025

5  out of  5
rating by Tito Menjivar
"I had a great experience working with Johnny at State Farm! He was incredibly knowledgeable, patient, and took the time to explain all my coverage options in detail. His professionalism, patience, and genuine care really stood out to me. Highly recommend!"
We responded:
"Thank you Tito! We really appreciate you taking the time to share your experiences with Johnny!"
Profile photo of Brittany Gallagher

Brittany Gallagher

February 21, 2025

5  out of  5
rating by Brittany Gallagher
"I can't sing the praises of John and his team enough! I was a die-hard USAA customer, but the recurring problem I ran into is that my premiums were high (even though their coverage was good). The closest comparison I could find was State Farm. Scarlett made the quoting process so easy and she was able to match my current coverages as I have a lease. And the best part?! She was able to save me about $100 a month. She was able to answer all of my questions and explained the coverages and costs to me very thoroughly. I also did not have to sacrifice any coverage which is very important to me. So of course I signed up right away! Ash'leigh has made any changes I've needed an absolute breeze. I just recently moved, and all I had to do was shoot her a quick email with the changes I needed and they were completed in record time. My favorite part about this whole process, has been that if I need anything I have direct access to John and his office and his team has made every effort to get to know and be familiar with me. It's also really nice to know that if anything happens I am going to be taken care of. If you switch to them, you will not be disappointed."
We responded:
"Aww, thanks Brittany! So happy to hear your experience!! We strive to be there for all our customers in their time of need but not be pushy! Thanks again!! "